General Questions

Packages and Prices


What is social media management and why do I need it?

Social media management shows the world what your business is all about. We create consistent posts to help tell the story of your business/brand. This can gain you followers, more business, and increase your online presence as your exposure is increased. Social media management is truly the foundation of any great presence online and will always be needed by nearly any business for as long as social media and the internet exists.

What is a social media post?

A post consists of a visual (image, graphic, video, etc) along with the appropriate caption (sentences to explain the image or promote your business/service, CTA) and hashtags (to help gain proper exposure and growth). Posts are important because they help tell the story about your business to the public. They build your page to show you are a trustworthy business and can explain your service offerings and more.

What is PR and why is it beneficial?

Our PR service is truly one-of-a-kind when bundled with social media management. We will get you or your business published online for thousands to see. Instantly boost your credibility and authority online with an article that can be shared via newsletters, emails, marketing campaigns and more. This also has tremendous first-page SEO benefits.

Do I need to provide my login credentials and passwords?

No, you do not. You keep your login details safe and secure, our state-of-the-art dashboard allows you to easily Point and Click your way onto on-boarding your accounts. Also if any disconnections happen, your Dashboard allows you to re-onboard the accounts at any time!

Where is 24 Hour Social located?

We stay a closely-knit tribe even though we are located throughout the United States. Technology allows us to feel like family but work like professionals to help businesses succeed. This also allows us to work with clients from almost all 50 states!

Why 24 Hour Social?

The answer is simple. No other company provides better content at a better price on a better platform than us. You can pay 5 times the price for content identical to ours with a 4-6 week turnaround time. Or you can pay $99 and get unbranded stock images from Google posted on a rotational basis. There is simple no better way to affordably have your social media accounts managed than with 24 Hour Social and we stand by that statement to the very end.

Do you build my social media channels if I don’t have any?

Yes we can. Be sure to message or email us, we will create and optimize your social media platforms for $75 per account.

What if I don’t have a website? Or my business did not launch yet?

Growing social media platforms takes time. We recommend getting started up to 3 months prior to the launch of your website.

Which package is best for me?

That will determine how frequently you want content created and posted – remember the more the better because the more eyeballs on your page. Also, our higher end packages include PR. If you need help picking, just message us!

What if I want to cancel?

You can cancel at anytime, just follow the cancelation steps on our website.

Are there setup fees or other costs?

No additional costs, no set up or onboarding fees.

Do I need to pay for Ads?

All our posts are organic but many clients have great success by boosting or promoting the ads. If you need help, send us a message!

How do you know what to post?

We understand that no two businesses are alike. First, upon sign up, you will fill out a New Client Discovery survey about your business. We will then begin researching your specific industry and area of business. We have found that a little information from you goes a long way with your Content Manager.

Can I still post on my social media pages?

Absolutely! You maintain full ownerships of your social media profiles. You may post, comment, engage, etc just like normal. You can also send us pictures or videos of content that you would like for us to post. Also, you have your very own dashboard to login and schedule content for your business. This is a standalone value of $55/month!

What if I don’t like the content?

No worries! We want your experience to be amazing and there are many solutions to that! Always communicate via email with your Content Manager. Provide feedback. If we need to change content managers we are able to do that as well.

Do all clients get the same content more or less?

Never. Never. Never. Each client is unique. All our posts are custom tailored for you. Using your brand colors, logo, fonts, etc. We truly make you look like a million bucks online.

Do I have monthly meetings with my manager, how often do we meet?

We want social media management to save you as much time and headaches as possible. You may upgrade to monthly strategy meetings and we have found that Dashboard communication or email communication is absolutely sufficient for any business on our service, from 6 figure companies to 9 figure companies.

Who are the content managers?

We have a rockstar team of content managers that keeps on growing! We love social media, we have a totally awesome creative side, and we learn about businesses and industries inside and out. And you best believe we know the latest trends on social media so we can keep your business on top of things.